FAQs

  • Click on Sign Up on the home page and follow the simple instructions
  • Visit any of Orange shops and our representatives will assist you
  • Contact Orange customer care for assistance
  • Whether it’s paying your monthly bills, refilling your credit, or using any of Orange value added services, you will collect points based on your wallet segment.
  • There are three segments, you’ll be placed in a segment based on the number of products you have from Orange. You’ll accumulate points differently based on the segment you’re placed into. The more products and services you have from Orange, the higher your segment will be, and therefore the more points you collect. Silver = 1 point for every Dinar Gold = 1.5 points for every Dinar Platinum = 2 points for every Dinar
  • Convergent and Family offers, Postpaid Mobile offers, Postpaid Internet Everywhere offers, ADSL offers, and Fiber offers, residential and small businesses.
  • Prepaid Mobile offers Orange 9 and above
  • Fixed standalone starts collecting points only after consuming 9 JDs every month.
  • You can use your points to pay for your purchases at Orange shops, like mobile handsets and accessories, or at any of our partners in the program. To know more about places you can use your points at, visit Our Partners page
  • When you reach a minimum of 200 points in your account, visit any of Orange shops or our partners in the program, and give your account contact number to the shop’s representative.
  • Call *818# from an Orange mobile
  • Or through Tikram Points main page
  • That it’s exclusive to Orange mobile subscribers
  • That you don’t need more than just an active Orange mobile line
  • That you won’t be hassled with paper coupons, our codes are delivered by SMS
  • In an agreement with our partners in the program, we have secured that the discount that is being provided to you is not be available to anyone else. For a limited time, only Orange mobile subscribers will be eligible to benefit from a discount at this rate.
  • You can benefit from all deals as much as you need. Every deal provider offers a certain number of codes per customer, and when the number of times you’re eligible for is finished you will be notified on the website. Read the details of each deal to learn more about it, like how many times can you use it, and when the offer ends.
  • Visit Orange Deals page and browse the available deals
  • Choose the deal you need and you’ll receive an SMS with the code number and details
  • Visit the shop and give the code number to the shop’s representative